Frequently asked questions

Account

Q1. How do I apply for an account?

You may register for a free account online at bulk.feisionggroup.com.sg.

Order and Payment

Q2. When can I place an order?

Kindly place your order and make payment by 3pm, at least 2 working days in advance.

E.g. If you would like your food to be delivered on 28 September 2020 (Monday), kindly place your order and make payment latest by 3pm on 23 September 2020 (Wednesday).

Q3. How can I make payment?

You can make payment via PayNow to UEN number 201021556W or via bank transfer using the following information.

Payable To: Fei Siong Food Management Pte Ltd
Bank Name: OCBC Bank
Bank Account No.: 641895347001
Bank Branch No.: 641
Swift Code: OCBCSGSG

Q4. What should I do after making payment?

Kindly reply to our order email with a screenshot of the completed bank transaction and we will get back to you after verification.

Q5. I would like to order items that are not listed on the website. What should I do?

You may place an order with us via email or call. Kindly send in your request to [email protected] or call us at 87871088

Q6. I would like to place a bulk order but I am unable to hit the minimum order amount of $150. What should I do?

You may place an order with us via email or call. Kindly send in your request to [email protected] or call us at 87871088.

Delivery

Q7. What are the delivery charges?

We work with reliable external logistic providers to deliver your orders.

Cost of delivery
For orders $200 and above Free
For orders above $150 but less than $200 $7
For orders less than $150 please email [email protected] or call us at 8787-1088

We deliver islandwide.

Still have questions?

All you need to do is fill out the form below and we will get back to you as soon as possible.